Privacy policy website




Last edited on

Nov 20, 2022

momou ag (Neuengasse 41 in 3011 Bern) operates the website (hereinafter referred to as "we"). On this website, you can find information about our organization, use our online services, and get in touch with us.
The protection of your personal data is of great concern to us. In this privacy policy, we transparently and comprehensibly inform you about the data we collect through our website and how we handle it.

Liability for links

References and links to third-party websites are beyond our responsibility. We disclaim any responsibility for such websites. Accessing and using such websites is at the user's own risk. What data we collect.
We understand personal data to be data that can be used to learn about your identity. This includes, for example, your name or email address.
On the other hand, non-personal data are information that cannot be clearly associated with you, such as the number of visitors to a website.

Collection of personal data

Primarily, we process personal data that you provide to us or that we collect when operating our website. Under certain circumstances, we may also receive personal data about you from third parties. These may include the following categories:

  • Personal master data (name, address, date of birth, etc.);

  • Contact details (mobile number, email address, etc.);

  • Financial data (e.g. account information);

  • Online identifiers (e.g. cookie identifier, IP addresses);

  • Location and traffic data;

  • Audio and visual recordings;

  • particularly sensitive data (e.g. biometric data or information about your health).

Collection of usage data

In order to ensure high security and optimal use of our channels and to optimize their availability, we store selected usage data of visitors when accessing the channels. There is no evaluation of this usage data to create personalized usage profiles. Usage data includes, among other things:

  • Unique IDs such as a cookie placed on your computer, mobile device, or device IDs

  • Internet Protocol ("IP") address and data derived from your IP address, such as your geographic location Information about your devices, such as information in HTTP headers (defined below) or other Internet Transfer Protocol signals, browser or device type and version, operating system, user agent identifiers, and information about the presence or use of "apps" on your mobile devices, screen resolution, and your preferred language

  • Behavioral data concerning your use of the channels, such as clicked websites, websites and visited content areas, as well as the date and time of activities

  • The web search you used to locate and navigate to the channels

  • Occasionally, we link usage data to personal data, such as an exact geographical location with your name. If we link usage data to personal data, we treat the linked data as personal data.

How we use and share the data

Personal data
We use the personal data you share with us for the following purposes:

We use personal data to inform you about new products and services. Your visit to our channels will be tailored to your interests based on your personal data. Additionally, we may measure the success of our marketing campaigns based on personal data.

Responding to inquiries
We use personal data to provide specific responses to your inquiries and create the highest possible value in responding to the request.

Interactions on third-party social networks
We may use personal data to communicate with you on third-party social networks. These interactions are subject to the privacy policies and terms of use of the respective network.

Improving relevance on the channels
We may use your personal data to personalize content on the channels, emphasizing the achievement of higher personal relevance of content on the channels.

Sales activities
All parties are individually responsible for regulating their collection of personal data for joint sales activities. We recommend reading the privacy policies of these partners to address any questions about how they handle your personal data.

Improving products, services, and experiences
We may use your personal data to evaluate and improve our products, services, marketing activities, and customer relationships.

Communication with you about conferences or events
We or our partners may notify you of conferences or events organized or supported by us or one of our partners. You may receive information about the topics of the event, logistics, payment, changes, and additional meetings, special presentations, or other special services we may offer in connection with your event registration.

Usage data
Subject to other provisions in the applicable laws, we are allowed to use, transfer, and disclose other data we collect for any purpose. If, according to applicable laws, we are required to treat other data like personal data, we will use and disclose them only in the same way as personal data.

How we collect data

The use of automated interactions by may change as technology evolves. The following provides a detailed explanation of how currently uses data collected through automated interactions.

Electronic communication protocols
When visiting websites or reading HTML emails, information about you is automatically transmitted due to the connection being established. This usually includes information about network access (where you access from), the device (hardware and browser or mail client), your IP address (which allows conclusions about geographic location and company), as well as the date and time.

We use common techniques like cookies or web beacons (invisible graphics) on our website. They serve to make our website user-friendly, effective, and secure. Cookies are small text files that are stored locally in the cache of the Internet browser of the website user and allow recognition of the respective browser. In addition to so-called session cookies, which are automatically deleted when you log out or close your browser, we also use, for example, so-called permanent cookies for the "Stay signed in on this computer" function, which recognize a recurring user. Our cookies do not cause any damage to your computer. You can prevent the installation of cookies by setting your browser software accordingly. Of course, you can delete cookies at any time using the appropriate browser function. If you delete cookies or set your browser to reject them, this may affect the functionality of the website.

Personalized or embedded URLs
We may use personalized or embedded URLs that allow us to identify them even without cookies. When using an obviously personalized or embedded URL, personal data may be collected during your navigation through our website.

Embedded pixels and tracking technologies
We may use embedded pixel technologies in the electronic channels to identify individual user visits (as opposed to total access) or for advertising purposes. Embedded pixels or other technologies can also be used in emails and online advertising. In this case, they provide information on when an email or advertisement was opened and how effective marketing campaigns are. The data collected with these technologies can be linked to the recipient's email address.

Information and data correction / deletion of data

Upon request, we will inform you at any time which data about you is stored with us. Should there be incorrect information stored with us despite our efforts for accuracy, completeness, and up-to-dateness of your data, we will promptly correct it at your request. You can contact our data protection officer with the description of your request at

Storage and deletion
The criterion for the duration of the storage of personal data is the respective statutory retention period. After the expiry of the period, the corresponding data will be routinely deleted, provided that they are no longer necessary for the fulfillment of the contract or the initiation of a contract.

Deleting data and how users can delete their data from the app
Users have the right to request the deletion of their data by contacting us via phone or email.

Security through technical and organizational measures

In accordance with Art. 32 Para. 1 GDPR, we employ technical and organizational measures to protect personal data from accidental or intentional manipulation, loss, destruction, or access by unauthorized persons. The security measures in place are regularly reviewed and improved in line with technological advancements.

Protection of minors

Persons who have not yet reached the age of 16 are not allowed to send us personal data without the consent of their legal guardians. Personal information may only be provided to us by persons who have not yet reached the age of 16 if explicit consent of the legal guardians exists or the persons have reached the age of 16 or older. This data will be processed in accordance with these guidelines.

International transfer

If we process data in a third country (i.e. outside the European Union (EU) or a country with the adequacy status as a safe third country by the EU) or if this happens as part of the use of third-party services or the disclosure or transfer of data to third parties, this only happens if it is necessary to fulfill our (pre)contractual obligations, based on your consent, due to a legal obligation, or based on our legitimate interests. Except as permitted by law or contract, we process or have the data processed in a third country only if the special requirements of Art. 44 et seq. GDPR are met. This means, for example, that processing is based on special guarantees, such as the officially recognized determination of a level of data protection equivalent to that of the EU (e.g. for the USA through the "Privacy Shield") or compliance with officially recognized specific contractual obligations (so-called "standard contractual clauses").

Confidential data

We ask you not to send or disclose any confidential personal data (e.g. social security numbers, information about race or ethnic origin, political opinions, religious or other beliefs, health, criminal record, or membership in trade unions) to us.


Our data protection officer can be reached at

momou ag
Neuengasse 41
3011 Bern Switzerland